brutally sincere…Bobby Burns Betterhelp… review of better assistance i’ve been using the service for a little over a year now and i think i’ve used it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and after that give you my final ideas on whether i would advise much better aid and whether or not i believe it’s the best service for you for those of you that do not know betterhelp is an online counseling platform that connects people who are looking for therapy or therapy with psychological health experts it’s a pretty basic procedure to get started so initially you fill out an online survey it asks you some concerns that will better help match you with a therapist or a therapist so after you complete what i would call a pretty prolonged questionnaire they ask you to create an account and then you set up your payment preferences i’ll talk about this a little bit more later but there are scholarships that can reduce the price and then you can also change your preference on how frequently
you wish to pay so if you pay weekly that’s the most pricey however you can likewise pay beforehand which will make the expense more affordable for you total and after that based on your answers to your concerns in the formerly pointed out survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that better help provides both types of psychological health professionals so simply keep that in mind once they match you with your therapist you have the ability to speak to them and you can set up a time to have your very first official conference so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls however it is great to understand that all 4 choices 3 actually to me but they state it’s four are offered and i know that’s certainly great for some people who are perhaps a bit more nervous about treatment or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re most likely going to have just a be familiar with you kind of session to determine why are you interested in therapy what things do you wish to address what are your preferences as someone going to therapy what are your therapists preferences and what’s their style of treatment all of those things will most likely get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your counselor so with my counselor in particular i think this does differ by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe among the biggest pros of much better help is that it is an online counseling service which makes it extremely practical and really available for many people as long as you have a web connection you can pick a variety of different methods to meet with your counselor so you can do text video calls or telephone call they send you reminders about your consultation so it’s quite challenging to forget when you have a time set up they send you both email reminders and text reminders and they send them to you a few days ahead and also a few hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly effective and another cool thing about them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to anybody who utilizes betterhelp entirely free of charge it’s at no extra cost to what you already pay for your weekly sessions with your counselor now that being stated in my opinion the platform and the app is not excellent in fact it sort of sucks especially thinking about that much better assistance in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to link you to their network i mean i guess they’re selling the network however i think really what they’re offering is the tool and it’s not a great one it’s pretty clunky there are no options for screen sharing Bobby Burns Betterhelp
or messaging or talking during a session pictures are shared really oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a sneak peek of the image they have to click into the file to see it it’s simply very outdated small things like when you push enter in the chat window your messages don’t send it really develops a line break so