extremely sincere…Betterhelp Rating Bbb… review of much better help i’ve been using the service for a little over a year now and i believe i’ve utilized it enough time to understand what are the cons and pros so i’m going to walk you through all of those and after that give you my final ideas on whether i would recommend better aid and whether i think it’s the best service for you for those of you that do not know betterhelp is an online therapy platform that links individuals who are searching for counseling or treatment with psychological health experts it’s a quite simple procedure to begin so first you submit an online questionnaire it asks you some questions that will better help match you with a therapist or a counselor so after you submit what i would call a pretty prolonged survey they ask you to create an account and after that you set up your payment choices i’ll discuss this a bit more later however there are scholarships that can decrease the price and after that you can also change your choice on how often
you want to pay so if you pay weekly that’s the most pricey but you can likewise pay in advance and that will make the expense less expensive for you total and then based upon your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i believe that better aid offers both types of psychological health specialists so just keep that in mind once they match you with your counselor you have the ability to consult with them and you can set up a time to have your first official conference so it can either be through a video call through a regular call or through a chat or immediate message i always do video calls but it is good to know that all four alternatives three really to me however they state it’s four are readily available and i know that’s absolutely good for some people who are maybe a bit more nervous about treatment or not interested in doing a video call due to the fact that it makes them uncomfortable when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your very first session you’re probably going to have just a get to know you kind of session to determine why are you thinking about treatment what things do you wish to resolve what are your preferences as someone participating in treatment what are your counselors preferences and what’s their design of therapy all of those things will most likely get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to resolve and then as time goes on you’ll have sessions however you spent for it or however you set it up with your counselor so with my counselor in particular i think this does differ by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually paid for all of my sessions in advance to get that cheaper rate so let’s carry on to the pros and the cons of the platform i think one of the biggest pros of much better aid is that it is an online therapy service which makes it extremely available and really hassle-free for most people as long as you have a web connection you can choose a range of different methods to consult with your counselor so you can do text message video calls or phone calls they send you pointers about your consultation so it’s pretty tough to forget when you have a time set up they send you both e-mail suggestions and text pointers and they send them to you a few days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh definitely efficient and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are readily available to any person who uses betterhelp totally free of charge it’s at no additional expense to what you currently pay for your weekly sessions with your therapist now that being said in my opinion the platform and the app is not excellent in fact it kind of draws especially considering that better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can use to connect you to their network i imply i guess they’re offering the network but i think actually what they’re selling is the tool and it’s not a very good one it’s pretty clunky there are no alternatives for screen sharing Betterhelp Rating Bbb
or chatting or messaging during a session pictures are shared extremely oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and then the individual can’t see a preview of the image they need to click into the file to see it it’s simply very out-of-date small things like when you push enter in the chat window your messages do not send it in fact creates a line break so