completely honest…Betterhelp.Phollip Defeanco… review of better help i have actually been using the service for a little over a year now and i think i have actually utilized it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and then offer you my final ideas on whether or not i would suggest much better help and whether i think it’s the ideal service for you for those of you that don’t know betterhelp is an online therapy platform that connects people who are searching for counseling or treatment with mental health professionals it’s a quite simple process to get going so initially you complete an online questionnaire it asks you some questions that will much better assist match you with a therapist or a therapist so after you complete what i would call a pretty lengthy survey they ask you to create an account and then you established your payment choices i’ll discuss this a little bit more later but there are scholarships that can decrease the cost and after that you can also change your preference on how often
you wish to pay so if you pay weekly that’s the most costly however you can also pay beforehand which will make the expense more affordable for you general and then based on your answers to your concerns in the previously discussed survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i think that much better help uses both kinds of mental health specialists so simply keep that in mind once they match you with your counselor you’re able to speak to them and you can set up a time to have your first official conference so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls but it is great to understand that all four options 3 really to me but they say it’s 4 are offered and i understand that’s absolutely good for some individuals who are maybe a little bit more worried about therapy or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your conference during your first session you’re probably going to have just a get to know you kind of session to find out why are you thinking about therapy what things do you wish to resolve what are your choices as someone participating in therapy what are your counselors choices and what’s their style of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and after that as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my therapist in particular i think this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions ahead of time to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe one of the most significant pros of better help is that it is an online counseling service and that makes it very convenient and extremely available for the majority of people as long as you have an internet connection you can select a variety of different ways to consult with your counselor so you can do text video calls or call they send you pointers about your appointment so it’s quite tough to forget when you have a time set up they send you both email suggestions and text tips and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly reliable and another cool thing about them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are available to anyone who uses betterhelp totally totally free it’s at no additional cost to what you currently pay for your weekly sessions with your counselor now that being stated in my opinion the app and the platform is not very good in fact it kind of sucks particularly considering that much better help in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to link you to their network i mean i guess they’re selling the network but i believe truly what they’re offering is the tool and it’s not an excellent one it’s pretty cumbersome there are no options for screen sharing Betterhelp.Phollip Defeanco
or messaging or chatting during a session photos are shared very strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the picture then put it in and after that the person can’t see a sneak peek of the image they need to click into the file to see it it’s just very outdated small things like when you press enter in the chat window your messages do not send it actually develops a line break so