brutally honest…Betterhelp Patty Monical… review of much better aid i’ve been using the service for a little over a year now and i believe i’ve utilized it long enough to know what are the benefits and drawbacks so i’m going to walk you through all of those and after that offer you my last ideas on whether i would suggest much better aid and whether i believe it’s the best service for you for those of you that don’t know betterhelp is an online therapy platform that links individuals who are looking for counseling or treatment with psychological health specialists it’s a quite easy procedure to begin so first you fill out an online questionnaire it asks you some concerns that will better assist match you with a therapist or a therapist so after you submit what i would call a quite lengthy survey they ask you to develop an account and then you set up your payment choices i’ll discuss this a little bit more later however there are scholarships that can lower the price and then you can also change your choice on how frequently
you wish to pay so if you pay weekly that’s the most expensive however you can also pay beforehand and that will make the expense more affordable for you overall and then based upon your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i think that much better help provides both types of psychological health specialists so just keep that in mind once they match you with your therapist you have the ability to talk to them and you can establish a time to have your very first main meeting so it can either be through a video call through a routine phone call or through a chat or instant message i constantly do video calls but it is excellent to understand that all four choices 3 truly to me but they say it’s 4 are offered and i understand that’s definitely good for some people who are perhaps a bit more nervous about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting throughout your first session you’re probably going to have just a get to know you kind of session to determine why are you interested in treatment what things do you wish to address what are your preferences as someone participating in treatment what are your counselors preferences and what’s their style of therapy all of those things will probably get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you wish to attend to and after that as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your counselor so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions in advance to get that less expensive rate so let’s proceed to the pros and the cons of the platform i believe one of the greatest pros of much better help is that it is an online therapy service and that makes it extremely accessible and very practical for many people as long as you have an internet connection you can select a range of various ways to meet with your therapist so you can do text message video calls or telephone call they send you tips about your consultation so it’s quite tough to forget when you have a time set up they send you both e-mail reminders and text suggestions and they send them to you a couple of days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly effective and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are available to anyone who utilizes betterhelp entirely totally free it’s at no extra expense to what you already spend for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not very good in fact it type of draws especially thinking about that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i mean i guess they’re selling the network however i think actually what they’re selling is the tool and it’s not an excellent one it’s pretty clunky there are no alternatives for screen sharing Betterhelp Patty Monical
or chatting or messaging during a session pictures are shared very strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you need to like browse select the photo then put it in and then the person can’t see a sneak peek of the picture they have to click into the file to see it it’s just very out-of-date small things like when you push enter in the chat window your messages don’t send it actually produces a line break so