completely honest…Betterhelp Office Nyc… review of better help i have actually been using the service for a little over a year now and i believe i have actually used it long enough to know what are the cons and pros so i’m going to walk you through all of those and after that offer you my final thoughts on whether i would advise better aid and whether i think it’s the best service for you for those of you that don’t know betterhelp is an online therapy platform that connects individuals who are looking for counseling or therapy with mental health professionals it’s a quite easy process to get started so initially you complete an online survey it asks you some questions that will much better help match you with a counselor or a therapist so after you fill out what i would call a pretty lengthy survey they ask you to develop an account and after that you set up your payment preferences i’ll talk about this a bit more later but there are scholarships that can reduce the price and after that you can likewise alter your choice on how often
you wish to pay so if you pay weekly that’s the most pricey however you can also pay in advance which will make the cost less expensive for you total and then based on your answers to your questions in the previously discussed questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i believe that better aid offers both types of psychological health professionals so simply keep that in mind once they match you with your counselor you have the ability to talk to them and you can establish a time to have your first main meeting so it can either be through a video call through a routine telephone call or through a chat or instant message i constantly do video calls but it is great to know that all 4 options 3 truly to me but they state it’s four are available and i know that’s certainly good for some people who are maybe a little bit more worried about treatment or not thinking about doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your first session you’re most likely going to have just a get to know you type of session to determine why are you thinking about treatment what things do you wish to address what are your choices as somebody going to therapy what are your therapists choices and what’s their design of treatment all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can discuss your problems and whatever it is that you want to address and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your therapist so with my therapist in particular i believe this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually paid for all of my sessions beforehand to get that cheaper rate so let’s carry on to the pros and the cons of the platform i think one of the biggest pros of better aid is that it is an online therapy service and that makes it very practical and very accessible for many people as long as you have a web connection you can select a variety of different ways to consult with your therapist so you can do text message video calls or telephone call they send you tips about your visit so it’s pretty tough to forget when you have a time set up they send you both e-mail tips and text suggestions and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly efficient and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to anyone who utilizes betterhelp totally for free it’s at no additional cost to what you already spend for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not very good in fact it type of draws specifically thinking about that much better help in and of itself is a tool the item that they’re offering is this video platform that therapists can use to link you to their network i indicate i guess they’re offering the network however i think truly what they’re selling is the tool and it’s not a great one it’s pretty clunky there are no choices for screen sharing Betterhelp Office Nyc
or chatting or messaging during a session pictures are shared very strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you have to like browse select the photo then put it in and then the individual can’t see a sneak peek of the photo they have to click into the file to see it it’s simply extremely out-of-date small things like when you push enter in the chat window your messages do not send it actually produces a line break so