completely truthful…Betterhelp Investor Relations… review of better aid i’ve been using the service for a little over a year now and i think i’ve used it long enough to understand what are the cons and pros so i’m going to stroll you through all of those and then give you my last thoughts on whether or not i would recommend better aid and whether or not i think it’s the right service for you for those of you that do not know betterhelp is an online counseling platform that links individuals who are trying to find therapy or therapy with psychological health professionals it’s a quite simple procedure to start so first you submit an online questionnaire it asks you some concerns that will better assist match you with a therapist or a therapist so after you fill out what i would call a quite prolonged questionnaire they ask you to develop an account and after that you set up your payment preferences i’ll talk about this a bit more later but there are scholarships that can decrease the cost and after that you can also change your preference on how frequently
you wish to pay so if you pay weekly that’s the most costly but you can also pay in advance which will make the expense less expensive for you overall and then based on your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not always the case and i think that better assistance uses both kinds of psychological health experts so just keep that in mind once they match you with your counselor you’re able to speak with them and you can set up a time to have your very first official conference so it can either be through a video call through a regular telephone call or through a chat or immediate message i constantly do video calls but it is excellent to know that all four options 3 actually to me however they state it’s 4 are available and i understand that’s definitely great for some people who are possibly a bit more worried about treatment or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your first session you’re most likely going to have just a be familiar with you kind of session to find out why are you interested in therapy what things do you wish to address what are your preferences as someone participating in therapy what are your therapists choices and what’s their style of treatment all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to address and after that as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my therapist in particular i think this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions beforehand to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe among the biggest pros of better help is that it is an online counseling service which makes it very accessible and extremely hassle-free for the majority of people as long as you have a web connection you can select a range of different ways to meet your counselor so you can do text message video calls or telephone call they send you reminders about your consultation so it’s pretty tough to forget when you have a time set up they send you both email reminders and text suggestions and they send them to you a couple of days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh definitely effective and another cool feature of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are available to anybody who uses betterhelp entirely for free it’s at no extra expense to what you currently pay for your weekly sessions with your therapist now that being said in my opinion the app and the platform is not excellent in fact it type of draws specifically thinking about that much better assistance in and of itself is a tool the item that they’re selling is this video platform that therapists can use to connect you to their network i suggest i guess they’re offering the network but i believe truly what they’re selling is the tool and it’s not a very good one it’s quite cumbersome there are no choices for screen sharing Betterhelp Investor Relations
or messaging or chatting during a session photos are shared really oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a sneak peek of the image they have to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages don’t send it in fact produces a line break so