extremely honest…Betterhelp Complaints… evaluation of much better assistance i’ve been utilizing the service for a little over a year now and i believe i’ve used it enough time to understand what are the advantages and disadvantages so i’m going to walk you through all of those and then offer you my last ideas on whether or not i would suggest better assistance and whether or not i believe it’s the right service for you for those of you that don’t know betterhelp is an online therapy platform that links people who are searching for counseling or treatment with psychological health specialists it’s a quite simple process to start so initially you complete an online questionnaire it asks you some questions that will much better assist match you with a therapist or a therapist so after you complete what i would call a quite lengthy questionnaire they ask you to create an account and after that you established your payment choices i’ll speak about this a bit more later but there are scholarships that can lower the rate and then you can likewise change your preference on how frequently
you wish to pay so if you pay weekly that’s the most pricey but you can likewise pay in advance which will make the cost more affordable for you total and then based upon your answers to your questions in the previously mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i think that much better aid uses both types of psychological health specialists so simply keep that in mind once they match you with your therapist you have the ability to consult with them and you can set up a time to have your very first main conference so it can either be through a video call through a routine phone call or through a chat or instant message i constantly do video calls but it is great to know that all 4 alternatives three really to me however they state it’s 4 are readily available and i know that’s definitely good for some individuals who are perhaps a little bit more nervous about therapy or not thinking about doing a video call because it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference during your very first session you’re most likely going to have just a be familiar with you type of session to determine why are you thinking about treatment what things do you wish to resolve what are your preferences as someone participating in therapy what are your counselors choices and what’s their design of therapy all of those things will most likely get hashed out in the very first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can discuss your problems and whatever it is that you wish to resolve and then as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions ahead of time to get that less expensive rate so let’s carry on to the pros and the cons of the platform i think among the greatest pros of better assistance is that it is an online therapy service which makes it really available and really convenient for many people as long as you have an internet connection you can pick a variety of different methods to meet with your therapist so you can do text video calls or telephone call they send you reminders about your consultation so it’s quite difficult to forget when you have a time established they send you both e-mail suggestions and text tips and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely reliable and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to anyone who utilizes betterhelp completely totally free it’s at no additional cost to what you already pay for your weekly sessions with your counselor now that being said in my viewpoint the app and the platform is not great in fact it kind of draws particularly thinking about that better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can use to link you to their network i imply i guess they’re selling the network but i think actually what they’re offering is the tool and it’s not a great one it’s pretty clunky there are no choices for screen sharing Betterhelp Complaints
or messaging or chatting throughout a session photos are shared really oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a sneak peek of the image they have to click into the file to see it it’s simply extremely out-of-date small things like when you press enter in the chat window your messages do not send it in fact produces a line break so