extremely sincere…Betterhelp 4.8 Product Manager… evaluation of much better aid i have actually been utilizing the service for a little over a year now and i believe i’ve used it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and after that provide you my last ideas on whether i would recommend much better help and whether or not i believe it’s the ideal service for you for those of you that don’t understand betterhelp is an online counseling platform that connects people who are searching for therapy or treatment with psychological health professionals it’s a pretty simple process to begin so initially you submit an online survey it asks you some concerns that will much better help match you with a therapist or a therapist so after you submit what i would call a quite prolonged questionnaire they ask you to create an account and after that you set up your payment choices i’ll talk about this a little bit more later however there are scholarships that can decrease the price and after that you can likewise alter your preference on how frequently
you want to pay so if you pay weekly that’s the most pricey however you can likewise pay beforehand and that will make the cost more affordable for you overall and then based upon your answers to your concerns in the formerly discussed survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i think that better aid offers both kinds of psychological health professionals so just keep that in mind once they match you with your therapist you have the ability to speak with them and you can set up a time to have your first main conference so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls but it is good to know that all four options 3 really to me but they say it’s 4 are offered and i know that’s absolutely great for some people who are perhaps a bit more nervous about treatment or not interested in doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your first session you’re probably going to have simply a get to know you type of session to determine why are you thinking about treatment what things do you wish to address what are your choices as somebody going to treatment what are your counselors preferences and what’s their style of therapy all of those things will probably get hashed out in the very first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can discuss your issues and whatever it is that you wish to resolve and after that as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my therapist in particular i think this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions ahead of time to get that more affordable rate so let’s move on to the pros and the cons of the platform i think one of the biggest pros of much better assistance is that it is an online therapy service which makes it really hassle-free and very accessible for many people as long as you have an internet connection you can choose a variety of different methods to meet your counselor so you can do text message video calls or call they send you reminders about your visit so it’s quite difficult to forget when you have a time established they send you both e-mail reminders and text reminders and they send them to you a couple of days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely effective and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are readily available to anybody who uses betterhelp completely free of charge it’s at no extra cost to what you already spend for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not excellent in fact it sort of sucks specifically thinking about that better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can use to link you to their network i indicate i guess they’re offering the network however i believe truly what they’re offering is the tool and it’s not an excellent one it’s pretty cumbersome there are no options for screen sharing Betterhelp 4.8 Product Manager
or chatting or messaging throughout a session pictures are shared extremely oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and after that the person can’t see a sneak peek of the picture they need to click into the file to see it it’s just extremely outdated small things like when you press enter in the chat window your messages do not send it in fact develops a line break so